Refund policy
Return and refund policy
We want our customers to have a smooth shopping experience. Please read our return and refund policy carefully before placing an order.
Returns Eligibility:
Returns are accepted only if the product arrives damaged, broken, defective, or if you receive the wrong item.
Non-Returnable Items:
We do not accept returns for reasons such as change of mind, personal preference, or incorrect orders placed by the customer.
Return Request:
To request a return, please contact us within 48 hours of receiving your order and provide clear photos or videos showing the issue.
Refund Process:
Once the returned item is reviewed and approved, the refund will be processed. Refunds may take several business days to appear depending on your payment method.